Job Description: Catering Manager
Position: Catering Manager
Department: Hospitality and Tourism > Event Planning
Reports To: Director of Event Planning
Job Summary:
The Catering Manager is responsible for overseeing all aspects of the catering operations within the hospitality and tourism industry. This role requires a high level of organizational skills, excellent communication abilities, and a strong attention to detail. The Catering Manager will work closely with clients, vendors, and the event planning team to ensure successful execution of events.
Key Responsibilities:
1. Manage all aspects of catering operations, including menu planning, food preparation, delivery, and setup.
2. Collaborate with clients to understand their event requirements, including menu preferences, dietary restrictions, and budget considerations.
3. Develop and maintain strong relationships with vendors, ensuring timely delivery of high-quality food and beverages.
4. Coordinate with the event planning team to determine staffing needs and ensure proper scheduling of catering staff.
5. Oversee the setup and arrangement of event venues, ensuring adherence to client specifications and industry standards.
6. Conduct regular quality control checks to ensure food presentation, taste, and service are consistently meeting or exceeding customer expectations.
7. Collaborate with the sales team to generate new catering business opportunities and maintain existing client relationships.
8. Manage and monitor catering budgets, ensuring profitability and cost control measures are met.
9. Stay up-to-date with industry trends and innovations in catering, incorporating new ideas into menus and service offerings.
10. Maintain accurate records of event details, including client preferences, event timelines, and invoices.
Qualifications and Skills:
1. Bachelor's degree in Hospitality Management, Event Planning, or a related field.
2. Proven experience as a Catering Manager or similar role within the hospitality and tourism industry.
3. Strong knowledge of food and beverage operations, including menu planning, food preparation, and service standards.
4. Excellent communication and interpersonal skills, with the ability to effectively liaise with clients, vendors, and team members.
5. Exceptional organizational and time management abilities, with a keen eye for detail.
6. Demonstrated ability to work in a fast-paced, deadline-driven environment, managing multiple events simultaneously.
7. Proficient computer skills, including experience with catering software and Microsoft Office Suite.
8. Ability to anticipate and resolve problems quickly and efficiently, maintaining a high level of customer satisfaction.
9. Strong leadership skills, with the ability to motivate and supervise catering staff effectively.
10. Knowledge of industry regulations and compliance standards.
Note: This job description outlines the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.